DIRECTIONS FOR ENHANCING THE SECURITY OF DIGITAL PUBLIC SERVICES UNDER WAR RISKS

Abstract

The article addresses the issues of ensuring the resilience and security of digital public services under conditions of full-scale armed aggression and hybrid threats. The transformation of the security environment for the functioning of state digital platforms under the influence of escalating cyber confrontation and physical destruction of infrastructure is investigated. Based on the analysis of empirical data from the SSSCIP and Microsoft reports, a critical increase in the number and complexity of cyberattacks on public authorities is stated, which requires a revision of traditional approaches to information protection. The authors substantiate the necessity of transitioning from reactive cyber defense models to predictive strategies based on the use of artificial intelligence and the automation of response processes (SOAR). Particular attention is paid to the phenomenon of “Data Embassies” and data extraterritoriality as a mechanism for ensuring digital sovereignty and the continuity of public administration through the use of cloud environments of partner countries. The cognitive dimension of security is analyzed, where citizens’ trust in digital services is considered a critical element of protection against the enemy’s information-psychological operations. The result of the study is the development and substantiation of a multidimensional mechanism for enhancing the security of digital public services, which is based on the synergy of four strategic dimensions: regulatorylegal, organizational-managerial, technological, and institutional. The regulatory-legal dimension provides for the adaptation of legislation to wartime conditions and the implementation of international standards as mandatory requirements. The organizational-managerial dimension focuses on the implementation of adaptive governance, the creation of interagency coalitions, and the involvement of the public in testing protection systems (participatory cybersecurity). The technological component is based on the Zero Trust architecture, cyber resilience, and the use of AI for threat monitoring. The institutional dimension proposes the creation of cybersecurity coordination centers and data recovery strategies. It is proven that the integration of these components allows for the creation of a resilient ecosystem for providing public services, capable of functioning under conditions of permanent crisis situations.